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FAQS

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​​​General

I am new and don’t know where to start. What do I do?
Start at the Online Learning page. If you are still confused, contact us​ for assistance.


How can I contact my teachers?​
The best way to contact teachers at Blackwater State High School is through email, as teachers may be on lessons. To find a teachers email you can use the contact us page.


How do I get my login details?


Technical support​

What do I do if I have a technical problem?​
Have a look at the troubleshooting page for your teachers email to help fix this problem.


How do I reset my password?
To reset your school password please email your teacher via the troubleshooting page.


What are the technical requirements?​
Access to a desktop or laptop computer and a reliable internet connection is needed.


What sort of internet plan will be needed in terms of usage?
​Unfortunately it is not possible to provide an accurate estimate on data usage as this depends on a number of individual factors. Check how much data you use in the first month with online learning and use this as a guide for data requirements.​






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Last reviewed 01 April 2020
Last updated 01 April 2020